FAQs

How do I place an order?

Please visit our online ordering page at Digital StoreFront to set-up an account and place an order. If you need assistance or general questions, you can email: [email protected]net

 

How soon will I get my print job back?

The turnaround time depends on the production method, workload volume, and supply inventory availability. Extra time is needed for finishing like wire binding, lamination, padding, NCR forms, design and typesetting. We generally ask for an average of 5-8 business days to complete a standard request. Contact us if you have a rush request.

When are you open?

Graphics is open Monday through Friday, 7:00 a.m. to 3:30 p.m. and is closed on school holidays. Walk-ins are welcome during those hours, and there is a drop box located next to the door for drop off after hours.

Can you print in color?

Yes. Just send your original in color, and in the special instructions box, add that you want the job printed in color.

When submitting classroom work, am I charged for collating and stapling?

No. If it is classroom work, we do not charge for simple collating, stapling or cutting.

Do you only do copying for PUSD?

No. Graphics has a Commercial Business License, so we can print for anyone. We often work with parent clubs, non-profits, and small businesses.

Can you print variable data jobs (i.e. merging names with a document)?

Yes. Please call for detailed instructions.

Do you offer design and typesetting services?

Yes. We have people on staff that can help with and/or create documents for you.

Do you use recycled papers?

Yes, as much as possible and still be cost-effective. We also recycle copy errors into free scratch pads and supply scratch paper for testing.

Can I have a job printed on a specialty paper?

Yes. You can either supply the paper, or we can order it for you depending on inventory availability.

What types of finishing options are available?

We offer several different finishing options:
  • Collating and corner stapling
  • Creating booklet with cardstock covers and stapled down the side
  • Saddle stitched booklets (stapled in the middle and folded)
  • Wire binding
  • Laminating
  • Padding
  • Hole punching
  • Cutting
If you aren’t sure, call us at 925.426.4270, and we will work out the best, most cost effective way to do your job.

Can I walk in and get my job printed?

Yes, workload and time permitting. Our goal is to provide the best customer experience for everyone. We'll assess your needs at the time of your arrival to see how we can best serve you.

Do you print business sets?

Yes. We can design and print all of our business related forms, letterhead and envelopes, business cards, memo pads, multi-part forms, etc.