Device Request and Technology Support for the 2020-21 School Year
Students and families who have questions about their online learning apps, Google accounts or other technology related issues should initially contact their teacher for assistance.
Additional Technology Support can be requested by all staff, students and families by submitting a request in this linked form. Parent/guardians can also request hotspots or Chromebooks using the same form.
School site technology staff will respond to the requests submitted to this form.
Are you getting an error message when you log in to Zoom that says, "This meeting for internal only. Please sign in with your company account to join." See this guide for tips that might help! Still having issues? Please submit a ticket using the form linked above!
- Requests for tech support will usually be responded to by return phone call or email. Students or their parent/guardians may submit requests for tech support.
- Families requesting devices or device repairs will be contacted with information about when to visit the school site to pick up or drop off a device. Parent/guardians must submit requests for new devices to be issued. Students or their parent/guardians may request device repairs.
- Families who requested hotspots will receive their hotspot in the mail. One hotspot will be issued per household. Parent/guardians must submit requests for hotspots on behalf of their students.